The review listing below are copyright from Ocean Tours' Feedback Form written by clients who had experienced the trip.
Cruise Away 3 Days
Feedback of the
trip departure on 7 July 2010
Anna Harrod
This trip really exceeded my expectations! Ha Long bay was of course beautiful, but the tour was run (by the excellent and enthusiastic Duc) and the quality of the accommodation on the boat and on the island were also great. I didn't want the trip to end.
Ocean Style 3 Days
Feedback of the
trip departure on 25 June 2010
Jamie Mc Pike
This
trip was awesome. Excellent guides, good food, and a variety of fun
activities. I would recommend this to anyone. Hung (our guide) is the
best tour guide Ever! Friendly, knowledgeable, and very kind. I am very
glad we did the adventure tour!
Cruise Away 2 Days
Feedback of the
trip departure on 15 June 2010
Kelly Slonaker
We
had a wonderful time! Tinh was great fun and very knowledgable. He
speaks beautiful English! I loved kayaking through the caves. Might have
been more fun with a larger group staying on the boat, but we met some
really great people. Thank you!!
Ocean Breeze 2 Days
Feedback of the
trip departure on 15 June 2010
Emma Dary, Briony, Gemma Clark
Overall
the trip has been fantastic - the food has been wonderful, the kayaking
was a definite highlight and our tour guide Duc was informative, funny
and lovely - we'd recommend Ocean Tours to everyone.
Ocean Style 2 Days
Feedback of the
trip departure on 10 June 2010
Delphine Montigny-Vivian
I
enjoyed the tour very much and was very impressed with how organised
and professionally run it was. Nam was an excellent tour guide and his
friendliness and professionalism made the tour that much better for us.
Perhaps the only thing that could have been better was if there was
more than just 2 of us on the tour as we did not expect that. Thank
you!!!
Cruise Away 3 Days
Feedback of the
trip departure on 10 June 2010
Daniel Farrow
I've
only just arrived in Vietnam but this tour has convinced me that I'm
going to love this country! Ha Long bay is beautiful, the boat (and the
people on it) was great and the island is a piece of paradise. Duc is a
great guide and his enthusiasm for the world cup is brilliant.
Cruise Away 3 Days
Feedback of the
trip departure on 9 June 2010
Stefanie & Mathew
We
received a very professional & well organized service which has
made this amazing trip just right. All the staff have been so helpful
and polite. We have had a fantastic time and would like to thank Ocean
Tours for making it so memorable.
Ocean Style 3 Days
Feedback of the
trip departure on 9 June 2010
Anna-Maria Quirke
I had a fantastic time. I felt accommodated at all times and very welcome. Tinh was great.The food and all services were excellent. The activities were well organized and it was an experience. I shall never forget. Brilliant!
Thank you very much!
Ocean Style 2 Days
Feedback of the
trip departure on 3 June 2010
Ksenya Mazalova
Thank
you Ocean Tours! What an unbelievable experience with memories to last
a life time. The quality of service was top class and the tour guide
(Tuan) was incredibly attentive and knowledgeable. If I could do it all
over again, I definitely would.Cam on!!
Pavel Mazalova
The
trip was very nice and left a long lasting impression of some of the
most beautiful areas of Vietnam. I would definitely recommend Ocean
Tours as a company for someone that wishes to explore Vietnam. Thank
you for Everything!!
Ocean Style 2 Days
Feedback of the
trip departure on 2 June 2010
Tony Dresmashew
Excellent trip! Kayaking and
biking was certainly a highlight. The guide spoke perfect English and
gave us a very good information. The food could be improved but
otherwise everything about the trip was great, especially the guides
and activities.
Dan Faintein
The trip with Tinh was excellent. Everything was well explained and his English is great. The Ocean Tours website was well laid out ( but access to tour description could have been more direct from the homepage). The sales consultant (Hien) communicated very well and responsively) over email. I would not hesitate to recommend Ocean Tours to other traveler.
Ocean Breeze 3 Days
Feedback of the
trip departure on 2 June 2010
Yang Fu - Toronto
Lien
was an excellent guide! very helpful and cheerful. Good selection of
food and lots to eat. Kayaking was my favorite part. I wish that Ocean
Tours has a package with more kayaking.The island was cute and our room
was fine. I wish we had more time to relax on the beach and explore the
island but I know with only 2 days we were short on time! I had a good
time nevertheless.
Cruise Away 3 Days
Feedback of the
trip departure on 1 June 2010
Katherine Getz
I think there was nothing Duc (our tour guide) could have done to make us more comfortable - he was really kind and friendly and he told us so much about Vietnam. We never felt rushed. And when the AC on the junk in our room wasn't working he took care of us graciously.
We think we made the best choice with Ocean Tours ( would definitely do it again) and we felt really lucky having Duc show us around.
Loren Miller - Canada
My overall impression of Ocean Tours was one of the professionalism. We have booked other tours in Vietnam and felt rushed and cheated at times. The people n the Ocean Tours office took their time and gave us very thorough explanations of what we were buying. Never did I feel lied to. As for our trip, the accommodation was very good and the food was good. Duc, our tour guide, was the highlight for us. He was knowledgeable as never rushed us. He made a huge effort to tell us about this country and what we were seeing. He was an excellent guide. Thank you Duc!
Ocean Breeze 3 Days
Feedback of the
trip departure on 31 May 2010
Maresa - Taipei Taiwan
I
had a lovely time with this tour. The staff were great and helpful in
Hanoi and on the trip. There was no pressure and it was so relaxing.
Nam (our tour guide) was the NICEST person ever and I would love to
come back.
Cruise Away 3 Days
Feedback of the
trip departure on 19 April 2010
Fiona Excell
We
have spent 5 weeks in Viet Nam and our best experience of the trip was
our Ocean Tours Ha Long Bay trip. From the beginning, when we booked,
till the very end, it was extremely professional and well organized.
The flexibility provided to allow us to deviate from the set schedule
was amazing. Tinh was an absolutely fantastic guide who showed us a
fantastic time and had been the Best guide we have experienced in our 5
weeks in Viet Nam
Cruise Away 3 Days
Feedback of the
trip departure on 19 April 2010
David Morse
Our trip to Viet Nam was for our honeymoon. Ocean Tours helped make it something we will always remember. The people ( staff) and Tinh were excellent. Ocean Tours always did what was possible to make sure we enjoyed Ha Long Bay; It was beautiful. We will tell all our friends about the memorable and happy experience we had.
Thank you very much Ocean Tours and Tinh.
Cruise Away 3 Days
Feedback of the
trip departure on 17 April 2010
Brian Arsenault
Excellent value for money. Great staff - knowledgeable and helpful. Boat accommodations & meals were great. Package flexibility was exceptional.
Cruise Away 3 Days
Feedback of the
trip departure on 17 April 2010
Tiffany Rent
Wonderful trip! the scenery was so beautiful. Nam was an excellent tour guide, our every need was met. I had a very good time.
Ocean
Breeze 3 DaysFeedback of
the
trip departure on 15 April 2010
B.PackmamTour was excellent. Good accommodation + service. Nice island.
Cruise Away 3 DaysFeedback of the
trip departure on 15 April 2010
Francine McCabe
Enjoyed environment, trip & good company of other guests.
Ocean style 3 DaysFeedback of
the
trip departure on 11 April 2010
Catherine BarterLien & Duc made the trip as good as it could possibly be - they were both very friendly, very professional with lots of information, stories & knowledge. They were very helpful in changing plans when I felt ill, and for organizing non-seafood dishes. An excellent trip - Bungalow accommodation was great (only improvement - give option not to change towels, sheets everyday as better for the environment)
Cruise Away 3 Days
Feedback of the
trip departure on 08 April 2010
Nicole Goldberg
I was very great that Tuan organized special meals for me because I don't eat seafood or pork. He was very nice and always looked after me when I was afraid especially during the kayak tour. Overall it was beautiful and I had lots of fun. Thank you Tuan !
Cruise Away 3 Days
Feedback of the
trip departure on 07 Arpil 2010
Don and Achara EntzMy wife and I enjoyed our tour very much. We feel lucky to have had Duc as our guide. You should open an office in Ho Chi Minh City, because we would use your services down there if you had one.
Ocean style 3 DaysFeedback of
the
trip departure on 5 April 2010
Daniel SchneiderExcellent food, great organization, great programme. I would like to enjoy a typical Vietnamese breakfast at the beach resort.
Ocean
Breeze 2 DaysFeedback of
the
trip departure on 03 April 2010
Natalie reid & Jonathan AkermReally good trip, well organized and enjoyable. And good food for two fussy vegetarians. Also went out of your way to make our honeymoon trip extra special - Thank you !
Private Tour: Ninh Binh - Ha Long BayFeedback of
the
trip departure on 02 April 2010
Jennifer Welter/ Robert FletcherHello
A few weeks ago my partner Rob and I were in Vietnam and we were fortunate to book a tour with Ocean Tours. Our guide Tinh was so exceptional. we wanted to write a letter to the company letting you know how pleased we were. Tinh was informative and pleasant to be around, he really went out of his way to accommodate us with all our requests, this included taking a hour plus bike ride through the rain (which surely was not fun for him) but which allowed us to see the gorgeous countryside and rice patties. We really appreciated it. But the area that we were most surprised was when a series of unforeseen circumstances threatened our missing our flight at the airport, Tinh did his best to get us there on time. After our driver
received a flat tire Ting actually flagged down a ride and escorted us to the airport. I have never seen anyone so invested in guaranteeing quality service to his customers. In the end it was quite a journey and we certainly thought of Tinh as a friend in the journey. We will recommend your tour company to anyone who is considering a trip to Vietnam and I have already passed on the story of Ting getting us to the airport to many people as an example of truly fabulous customer service.
Thank you again for the wonderful end to our vacation!
Jen Welter and Rob Fletcher
Cruise Away 2 Days
Feedback of the
trip departure on 28 March 2010
Utkarsh SinhaThe tour was extremely enjoyable. Win Thang was an approachable and knowledgeable tour guide who brought Halong Bay and its beauty to life. The boat was very comfortable and the cabin crew also extremely helpful and friendly.
Ocean style 2 DaysFeedback of
the
trip departure on 25 March 2010
Greg WhiteA great trip, good accommodation, wonderful excursions. (Shame about kayaking - not deep enough (low tie)). Overall very happy Duc was super, Happy and Helpful.
Cruise Away 3 Days
Feedback of the
trip departure on 22 March 2010
JacquelineIt was very nice. Kayaking was a little bit short but very nice and quiet. The mystic scenery was very impressing and the other guests on the boat where very friendly.
Ocean style 2 DaysFeedback of
the
trip departure on 27 March 2010
Liam BrowneThe trip was very well organized + easy to do. There were no problems at all and everything ran to the planned schedule. I'd recommend the company to other looking for tours in and around Hanoi.
Ocean style 2 DaysFeedback of
the
trip departure on 27 March 2010
Elena PiggutoWas very impressed with all aspects of trip. We were recommended to Ocean Tours by a friend who came to Vietnam last year and we were not disappointed. Thank - You!
Ocean
Breeze 3 DaysFeedback of
the
trip departure on 20 March 2010
Maldi ReganI had a great time on the boat and on the island. The food was excellent, very friendly staff which were also very helpful. Thanks again for the great time!
Ocean
Breeze 2 DaysFeedback of
the
trip departure on 19 March 2010
Lee HillWin was excellent - very pleasant, friendly and informative. Beautiful resort and a fantastic trip to an amazing place! Thank you!
Ocean
Breeze 3 DaysFeedback of
the
trip departure on 18 March 2010
Geraldine WardThe food (quality and amount) was incredible! Nam is a fantastic guide, really friendly and professional and accommodating with a great attitude will definitely recommend Ocean Tours to anyone.
Ocean
Breeze 2 DaysFeedback of
the
trip departure on 11 March 2010
Sarah NoorbakhshGood trip! We were happy to find a reputable company with enthusiastic staff and a quality tour. Riding the different boat and staying on the island was fun. For the food, the steamed crab was good but too fancy for lunch, and more Vietnamese food for dinner would have been nice. Also, a 2 days 1 night trip with with a stay on Cat Ong & second day free time on Cat Ba + speedboat trip would be fun & good for local economy. Thank you!
Ocean style 3 Days
Feedback of
the
trip departure on 11 March 2010
Cardine Spry
Everything was very well organized. Our trekking leader on Day 2 (Cheum/Com) was really nice and an excellent tour guide. I like how all of our day trip were to places where there weren't a lot of tourists. All staff were very friendly.
Ocean
Breeze 3 DaysFeedback of
the
trip departure on 11 March 2010
Jocelne HewittI had a very enjoyable 3 days, our tour guide, Thanh was fantastic, he was friendly and approachable and happy to answer any of your questions. It was great talking with him. The place we stayed in on the island was awesome, peaceful, idyllic and extremely relaxing, anice getaway from the city. would definitely recommend.
Ocean
Breeze 3 Days
Feedback of the
trip departure on 10 March 2010
Natalie BarnesEverything was perfect, except the weather, which means we just have to come back again. Even still, we thoroughly enjoyed ourselves. The staff are all excellent !! Thank you.
Ocean
Breeze 2 Days
Feedback of the
trip departure on 10 March 2010
Torge SchmidtGreat Country, nice people. I love this place! Ha Long bay was absolutely awesome! the island and hotel were very romantic. All in all a very special experience. I will never forget.
Ocean style 2 Days
Feedback of
the
trip departure on 07 March 2010
Jan WeberIt was very nice and interesting experience with a lot of fun and nice people. Excellent Tour - Guides as well !!! Thanks a lot !
Cruise Away 2 Days
Feedback of the
trip departure on 03 March 2010
Lisa CarterThe
tour was better than expected. I will write very good recommendation on
website review. I will recommend Ocean Tours to friends in Australia.
Lien was excellent. She made the trip to Ha Long better through her
friendly nature, a very happy person. I wish we could take her with us
around Viet Nam.
Ocean style 2 Days
Feedback of the trip departure on 01 Mar 2010
Nadresha Costa
The trip was amazing. I am completely satisfied with every aspect and will be writing a positive review online. Nam was excellent and made our trip even more enjoyable.
Ocean
Breeze 2 Days
Feedback of the
trip departure on 10 Feb 2010
Tian Juan
The whole trip was just incredible. I like it a lot. Especially our travel guide TinhB. He is such a nice guy, very kind. I could feel that he treat everyone kind from the heart. Not just as treat a work. Thank for choosing him for us.And all the room in this island is so nice. Thanks! All the procedure were nice. Thanks for Ms Hien's help of our other trips and suggestions.
Cruise Away 3 Days
Feedback of
the
trip departure on 3 Feb 2010
Elizabeth Ashworth
The office staff were very professional and friendly. In fact, the whole organisation was very professional and focussed on customer satisfaction. Lien was excellent tour guide, with very good english skills, and was very knowledgeable about Ha Long Bay and Vietnam in general. I would definitely recommend her to friends.
Ocean Breeze 2Days
Feedback of
the
trip departure on 2 Feb 2010
Jean-Paul Ludig & Zehre RushbyThe whole trip was perfectly planned and everything went smoothly. The Ocean Tours island resort is beautiful and the rooms were very clean and well kept. All the foods was delicious and Win is a very good, a enthusiastic guide, we felt very well taken care of. All in all a brilliant Ha Long Bay trip.
Ocean style 2Days
Feedback of
the
trip departure on 17 Jan 2010
Jason MooreThis was an amazing adventure! A great value, beautiful scenery, very pleasant hosts and guides. Thank you for making our first visit to Vietnam so wonderful !
Ocean Style 2 Days
Feedback of
the
trip departure on 16 Jan 2010
Alexander DudaEverything was absolutely perfect and professional. We felt very good and had a very nice time. I will recommend you to the author of our tourguide (Stefan Loose) to give you more space in his book, because it was so excellent.
Ocean Breeze 3 Days
Feedback of the
trip departure on 8 Jan 2010
SophieVery enjoyable and relaxing. Staff were all very friendly and knowledgeable. Nam was an excellent guide and made the tour very interesting. Accommodation was charming.
Ocean Style 3 Days
Feedback of
the
trip departure on 7 Jan 2010
Nisha YanThe 3days/2nights adventure tour was great we appreciate Ocean Tours taking us to the most beautiful places on earth. We also appreciate your staff's friendliness and being so flexible and helpful at all time. We'll definitely recommend Ocean Tours to all of our friends coming to Hanoi.
Cruise Away 3 Days
Feedback of the
trip departure on 3 Jan 2010
Holly Couper
Excellent! I had a wonderful time & we were very thankful that we chose this tour. It was a very good mix of activities & relaxation. Plus, the meals & accommodation were super. Thank you!
Ocean
Breeze 2 Days
Feedback of the
trip departure on 3 Jan 2010
Gaye Kuerschner
I liked the small group size because we were very well looked after. I really enjoyed hearing about all aspects of Vietnamese life from our guides, and their patience to answer all our questions. They were very clear with their explanations, as well. Thank you, I will recommend to others.
Ocean Style 3 Days
Feedback of the trip departure on 31 Dec 2009
Damian Group
We have all had a fantastic time in Ha Long Bay (except for the weather!). Hung (our guide) has been an excellent tour guide - very friendly, funny and helpful. Our tour has been a highlight of our stay in Vietnam!
Cruise Away 3 Days
Feedback of the trip departure on 31 Dec 2009
Chloe GauthierReally
nice time on Ha Long Bay, really nice team, guide, people on the boat
and also on the island! Definitely happy to have asked to be for the
new year eve on the island. Good organization even if music could have
been a bit more planned. Staff really efficient during all night and
also "shared" the party with us . Thanks for everything! Would
recommend the agency.
Ocean Style 2 Days
Feedback of the trip departure on 26 Dec 2009
Stephanie KerslakeTrip
was excellent - I had a fantastic time. I really enjoyed the kayaking.
I only wish that we had more time so we could have take the three day
option. Thank you!
Cruise Away 3 Days
Feedback of the trip departure on 26 Dec 2009
Sarah Mc GarryThank you to Hung for being an excellent guide - friendly, knowledgeable and with a good sense of humor. We were only disappointed that he was not always with our group!
Food on the boat was excellent, and it was very comfortable tour.
Thank you!
Cruise Away 3 Days
Feedback of the trip departure on 24 Dec 2009
Jamina Bock
It
was a great trip. Thanks to Win (our guide) who was real nice tour
guide. The Christmas party was awesome - We had so much fun dancing and
singing. It was great that the whole crew was partying with us.
We will always remember this Christmas 2009!
Nich HewlettWell
organized trip, clear itinerary with a very fun party on 24th, Win (our
guide) got the party going well. The beer was also very good! The trip
was the right number of people at 16.
Claire Irwin (Family Irwin)Win
(our guide) was a fantastic tour guide - His sense of humor and
knowledge of English helped us feel happy and relaxed the entire tour.
The itinerary was varied, the facilities were excellent and the food
very tasty and plentiful. The Christmas Eve party on the boat was one
of the most fun nights we've had in ages and we think Win was central
to setting an atmosphere of good feeling and entertainment. He had a
great mix of personal qualities and professionalism. Highly recommended!
Cruise Away 3 Days
Feedback of the trip departure on 17 Dec 2009
Cormac Scullly
I really enjoyed the trip through Ha Long Bay but would have liked to go further into the group of small islands. The Amazing Cave is amazing and is well worth the trip.
Winston Thang (our guide) is a great guide, he helps you to relax at the beginning because his English is great and he is confident that we will have a good time.
Thank you!
PatrickMy Ocean Tours trip has been excellent. All transfers and other details were handled very well and the food , accommodation were very good. Special recognition to our guide Winston Thang who helped make this trip truly memorable and fun!
Ocean Style 3 Days
Feedback of the trip departure on 16 Dec 2009
Alex Perry Dean
The trip was very good and well organized. Our tour guide TinhB was excellent and looked after us very well. Food was BRILLIANT and so were the rooms on the island.
Thank you very much!
Cruise Away 2 Days
Feedback of the trip departure on 5 Dec 2009
Rob TuckerMr Tham (our guide) was an excellent guide. His knowledge was excellent and his English was very good.
Our family enjoyed his company. Thank you!
Cruise Away 3 Days
Feedback of the trip departure on 3 Dec 2009
Jasmine Cruickshank
I absolutely adored the trip - It was everything I hoped for and more! Fabulous food, excellent guide, brilliant scenery and good accommodation. It was great fun and I would recommend it to others.
Jenny TrenwithAmazing - scenery terrific. Tuan (our guide) was an informative and accommodating tour guide. His language skill was good. Special requests were treated with great skill. Food was good. Well done Ocean Tours.
Ocean Style 2 Days
Feedback of the trip departure on 3 Dec 2009
Jonny Turner
I decided to spend a little more money on visiting Ha Long Bay then I had originally planned. I was not disappointed. I felt the service, organization and features available were excellent. I really enjoyed my trip and will most definitely recommend Ocean Tours to other people I meet.
Cruise Away 3 Days
Feedback of the trip departure on 2 Dec 2009
Manon Schuch
Winston Thang (our guide) is the best. Thank you very much for taking care of Mylan's birthday. The flowers, cake and decorations were very thoughtful!
Ocean Style 2 Days
Feedback of the trip departure on 28 Nov 2009
Brendan HillTour guide was excellent. Kept us well informed the whole time. Winston Thang (our guide) was a wonderful tour guide and would recommend this tour to others.
Cruise Away 2 Days
Feedback of the trip departure on 26 Nov 2009
Michaela Stallman
Thanks for a great trip, lovely food and TinhB (our guide) was an excellent guide. His English was excellent and he was very friendly and helpful.
I will tell everyone about this trip!
Kevin Heywood
The trip was an absolute pleasure. The boat was lovely and the staff were the most professional I've come across in Asia during my last month of traveling.
Very good service!
Ocean Style 3 Days
Feedback of the trip departure on 21 Nov 2009
Andrew Banks
Very impressed with the whole Ocean Tours Team! I had an excellent trip and would like to thank the very friendly and helpful staff. It was a beautiful place, very relaxed and very well organized. We had an excellent time on all our activities and the food was delicious! Thank you!
Nguyen Tien
I was very impressed with the whole tour. I don't usually choose tours but I'm very glad I chose Ocean Tours. TinhB (our guide) was a fantastic guide, giving us space when needed. The sites we visited were amazing and was surprised at the little tourists around us - which was great! Small group size was very nice. Activities were all amazing even the bike ride which I was too unfit to finish. Village meals were a nice touch. Thanks to TinhB and Ocean Tours for an amazing trip to Ha Long! Amazing experience.
Ocean Breeze 2 Days
Feedback of the trip departure on 12 Nov 2009
Maureen Coward
Although only a one night stay on the island, the whole tour was wonderful. First class coach driver and guide and also good company from other guests. Great accommodating (not sure about the rat though). Great memories!
Cruise Away 3 Days
Feedback of the trip departure on 7 Nov 2009
Katrin Wolter
It was a nice trip with a lot of news and background information. Maybe the eating times could be a bit more flexible.
Many thanks to Duc (our guide)...It was great!
Les Graham
A superb tour - extremely well organized - no wasted time - excellent, friendly, staff, especially Duc (our guide) who is full of enthusiasm and knowledge throughout the tour. Great accommodation, lovely food - fantastic experience.
Ocean Style 3 Days
Feedback of the trip departure on 6 Nov 2009
Keely OlmstedThis was an excellent tour, our guide (Thang Winston) was fantastic, very sociable, knowledgeable and willing to assist us with every area of our trip. The food was excellent at all of our sites and the people have all been extremely kind. We have enjoyed our trip very much.
Ocean Style 3 Days
Feedback of the trip departure on 5 Nov 2009
Maxim BeaulienThis tour was just what I needed. The bungalows were comfortable and very beautiful. The activities were great and just hard enough. Our tour guide Hung was very polite and interesting.
Cruise Away 3 Days
Feedback of the trip departure on 3 Nov 2009
Lisa PoliTuan (our guide) was great! The tour was fantastic, very relaxing. The rooms were very nice and staff very friendly on both boat and island. Very much enjoyed our night on the island. Will tell friends to do the same! Thanks again!
Cruise Away 3 Days
Feedback of the trip departure on 2 Nov 2009
Andrew UsherTinh (our guide) made the trip very enjoyable. He was always accommodating with good cheer. He went the extra mile with little things. For example: he noticed I liked chili-peppers. Without me asking he made sure I had some for every meal. That is wonderful attention.
Cruise Away 2 Days
Feedback of the trip departure on 1 Nov 2009
Theresa McGuan & JansonA definate "must see" tour guide very helpful and courteous. Will recommend to all I know traveling to this area. Wish I had more time to do the island tour also.
Thanks for a great experience!
Alan & Thada KoepckeThis is a wonderful vacation, very relaxing and the view is spectacular. The guide is excellent, food fantastic and staff very polite and nice.
Cruise Away 2 Days
Feedback of the trip departure on 30 Oct 2009
Kieran P. Cato
Thang Winston (our guide) is the most hospitable guide I have ever had. Vietnam is my 35 country and never have I experienced such enthusiastic service. He is extremely knowledgeable and his grasp of English language and humor is amazing! I would recommend this tour to others but perhaps it wouldn't be the same without Thang Winston - the Amazing!
Natalie MurrayThe trip was wonderful and I felt that Thang Winston (our guide) looked after the group extremely well. He seemed knowledgeable about British culture and genuinely interested in everyone. Everything went very smoothly. Only a bit we had to check out so early from our room. I would definitely recommend him personally and Ocean Tours. Thanks!
Scott Badham
Our tour guide, Thang Winston, did an amazing job looking after the guests. He was always very enthusiastic, happy and full of initiative. I would recommend this tour to friends. I have come away with a lot of knowledge about Ha Long bay and local culture.
Cruise Away 3 Days
Feedback of the trip departure on 29 Oct 2009
Rebecca & O'Reilly
I was very impressed with Ocean Tours. Everything was good, the sales consultant (Ms. Vuong Thuy) was very helpful and kept our bags so we could find accommodation. Tuan (our guide) was a very informative guide. His English was very good. Far too much food! We couldn't finish! Thanks.
Cruise Away 2 Days
Feedback of the trip departure on 27 Oct 2009
Emily Hobbs
The food on the boat was definitely a highlight. It was delicious and very well timed to have each dish coming out hot and when you were ready for it. Lien was very sweet and helpful. The kayaking was brilliant fun - it would have been nice to explore more places by kayak. The boat was lovely.
Ocean Style 3 Days
Feedback of the trip departure on 26 Oct 2009
Brooke Blades
I have traveled the world and have been on many tours but this tour has been the best one that I have experienced.
This is all due to our tour guide Thang Winston who looked after us made us feel comfortable and was a lot of fun. Will recommend this tour & Winston to my friend.
Jo O'Brien
Great and lots of exercise! Winston Thang was an awesome guide and very knowledgeable and fun. Would have been good to know to bring specific equipment (ex: hiking boots etc...) for tour. Communication via email with sales consultant was not good and resulted in calling company once arrived in Hanoi.
Cruise Away 2 Days
Feedback of the trip departure on 24 Oct 2009
Courtland
Reliable, clean, comfortable and fascinating - that's what we hoped for and received from Ocean Tours. Hung (our guide) is a gifted tour guide - Tops!
Ocean Breeze 3 Days
Feedback of the trip departure on 23 Oct 2009
Alexandra BrashearsMy travel partner became sick on our first day and Thanh (our guide) took particular care to make sure she had a soothing rice soup for dinner that first night. I really enjoyed our informative and open talks with Thanh. Overall this was a wonderful experience, very relaxing, beautiful bungalows, very solicitous staff on the island. The only suggestions I have would be to upgrade the kayaks and paddles and to offer more all day kayaking tours to less populated areas and maybe camp on the beaches.Also - offer more traditional Vietnamese food. Thanks!
Cruise Away 3 Days
Feedback of the trip departure on 23 Oct 2009
Laura GillettAfter hearing many complaints about various tour operators for Ha Long Bay I did not expect a lot. However, this trip was excellent. Duc was always helpful and fun. It was a small group which we prefer. The food was outstanding.Maybe we do not need so much though. For the price this is an excellent standard and we are sad it is finishing for us.
Ocean Breeze 3 Days
Feedback of the trip departure on 22 Oct 2009
Luke Chalmers From Australia
Lien (our guide) was great guide, she was really really helpful and her language was great. Winston Thang (our guide) was also a great guide and had excellent language. Overall was great trip, very well organized and the island stay was fun. The staff were all very friendly. Thank you!
Cruise Away 3 Days
Feedback of the trip departure on 22 Oct 2009
Rob Beenhakker
Great trip. Winston Thang (our guide) is an excellent guide and very funny, informative! Would like you to organize longer cruises (maybe 4 nights 5 days) and also to provide shade on the top deck of the boat.
Ocean Breeze 2 Days
Feedback of the trip departure on 20 Oct 2009
Mark Raggatt & Louisa Grace
Thank you very much to Miss Hien (our sales consultant) for being so helpful and accommodating when booking me the trip. Thanks also to the staff, especially Winston Thang (our guide) who played with our daughter Grace and made our trip very enjoyable.
Ocean Breeze 3 Days
Feedback of the trip departure on 20 Oct 2009
Lyndsey Browne
Enjoyed it very much. The bungalows were lovely, staff really friendly, would come back, only wished we could stay longer!
Cruise Away 3 Days
Feedback of the trip departure on 19 Oct 2009
John Kingsbury
Very good trip, well organized. Particularly impressed with tour guide's (Winston Thang's) knowledge both of Ha Long bay and Vietnam and also the United Kingdom!! Very good chit chat!
Thank you Winston Thang!
Ocean Breeze 3 Days
Feedback of the trip departure on 19 Oct 2009
Andrew BroadbentI have been in Vietnam for 3 weeks and this was the best tour I have done. The tour guides were excellent and the service on the boat at the resort was top notch.
Ocean Style 3 Days
Feedback of the trip departure on 19 Oct 2009
Charlotte LowreyThis was my second time visiting Ha Long Bay and my first time using Ocean Tours and I loved it! The kayaking and bike ride on Cat Ba were amazing! Great food, great island, great tour guides!
Thank you!
Cruise Away 2 Days
Feedback of the trip departure on 16 Oct 2009
Alexander Raase
Thank you for the good organization of this trip. It was a really nice journey, also. Tuan was a very good guide who gave us enthusiastically a lot of details of Vietnam.
Cruise Away 3 Days
Feedback of the trip departure on 16 Oct 2009
Ian Boyle & Jennifer Douling
Beer very expensive on boat, otherwise all good. Staff & tour guides were excellent, very naturally friendly. Real people!
Private island very nice, beach hut was perfect. Flexibility was fantastic. Overall an excellent tour. Very good value so change nothing! We loved it.
Ocean Style 3 Days
Feedback of the trip departure on 15 Oct 2009
Rachel Hoult
Great! Anh (our tour guide) was great at accommodating me when I was ill and had organized everything within minutes for me to return to the island and have lunch there.
He was always concerned and made sure they made something special for me to eat. Great job by Anh. I would definitely recommend Ocean Tours. Thang (our tour guide) was good too.
Ocean Breeze 3 Days
Feedback of the trip departure on 5 Oct 2009
Brett Carty
I had a great time, Tinh was an awesome tour guide. This was a well done trip. I will definitely be recommending this company to all of my friends when they visit Vietnam. Thanks!
Ocean Breeze 2 Days
Feedback of the trip departure on 5 Oct 2009
Andy Nisbet
Thank you very much for a wonderful tour. I booked on email and had no problems and had excellent English from all staff.
I hope to return and have the same wonderful service from you again.
Cruise Away 3 Days
Feedback of the trip departure on 4 Oct 2009
Ryan Rauch
We had a great time. Tinhb (Dang Tinh) was the best tour guide that we have had in China, Taiwan and Vietnam. Tinhb was funny, enthusiastic, knowledgeable and did an all around excellent join. He was patient and he catered to everyone's every need.
The scenery was beautiful and the trip was great.
Emily Rauch
Tinhb (Dang Tinh) and Ocean Tours did not disappoint. We were comfortable, well - fed, and stimulated by the beautiful scenery throughout the entire tour We feel lucky to have found such a reputable company amidst all the bad tour operators in Hanoi. We only wish the experience could have lasted a few days longer!
Ocean Breeze 3 Days
Feedback of the trip departure on 26 Sept 2009
Emily Smith From England
Ocean Tours trip to Ha Long Bay was the highlight of Vietnam for me. Your staff is friendly, knowledgeable and accommodating, and your itinerary is great!
Ocean Breeze 2 Days
Feedback of the trip departure on 18 Sept 2009
Sophie Sharples From Bristol
We had a brilliant trip. The boat was really spacious and the food was excellent. Our tour guide Duc was extremely helpful and friendly. He took care of us! The island was beautiful and we really liked the huts. Thanks Ocean Tours - It was perfect!
Cruise Away 3 days
Feedback of the trip departure on 16 Sept 2009
James MooreDuc was a perfect host and really made the trip very enjoyable for us. He was enthusiastic, knowledgeable and with an excellent nature and personality.
Thank you Duc!
Ocean Breeze 3 Days
Feedback of the trip departure on 16 Sept 2009
Kerstin From GermanyI had a fantastic time out in Ha Long Bay, 2 fantastic nights in the beach bungalow in Ocean Beach Resort despite the bad weather the first day. Kayaking was real fun. Staff all around was helpful. Food was good, the bungalow really nice; The group was not too big; Transfer was alright would highly recommend Ocean Tours to others traveler and for sure will do this! Duc was a really good guide so as Tinh (Dang Tinh) gave interesting details on Ha Long Bay legend! Thanks a lot for a beautiful time in Vietnam!
Cruise Away 2 Days
Feedback of the trip departure on 13 Sept 2009
Steven LeeThe trip was great fun and we appreciate that we were offered a full refund due to typhoon and our trip was easily changed. I will write to Lonely Planet and inform them of our great time with Ocean Tours.
Thank you!
Ocean Breeze 3 Days
Feedback of the trip departure on 9 Sept 2009
Dominique De Lierre From Canada
Duc was awesome! So nice, you can tell he enjoys his job and his country! He is very enthusiastic, likes to share his knowledge and is very careful with the tourists.
Thanks for a great time Duc, you are a great tour guide.
Cruise Away 3 Days
Departure on 7 September 2009
Helen Schmidt
We had a fantastic time. Our tour guide was so friendly and helpful which was a refreshing change from other tours we've taken. Everything about the tour we met our expectations. I would definitely recommend Ocean Tours.
Gary SchmidtWe had a wonderful trip. I would highly recommend this trip to others. To start with Hien (our sales consultant) was very helpful when we contacted her by email.
Tuan (our tour guide) was a wonderful guide, very patient. He even remember everyone's names which would have been very difficult. Thank you for a great trip!
Ocean Breeze 2 Days
Feedback of the trip departure on 2 Sept 2009
The Chu Family
We had friends who took a trip to Ha Long Bay who did not use you and they did not have a good time. Our family had the most memorable moments with this trip. This trip was the highlight of our vacation to Vietnam. My uncles who are both Vietnamese national had never dreamt to have had such a wonderful experience. This was the first time our family visited Ha Long Bay and our experience was spectacular. We really loved our bungalows. We only wished we had more time. The kids loved the swimming and the kayaking experience. My 80's year old uncle went kayaking and they just loved it.
Cruise Away 2 Days
Feedback of the trip departure on 22 August 2009
Teresa Mc Guirk From Ireland
I thought the trip was fantastic, the food was outstanding, the staff very friendly and accommodating, the guide very knowledgeable and friendly. Overall we had a wonderful time, one of the top highlights of my entire trip around Southeast Asia. I will recommend to all family and friends. Thank you!"
Cruise Away 3 Days
Feedback of the trip departure on 10 August 2009
Cecilia Murray
Tinh was a fantastic tour guide & his company was the highlight of my trip. He was extremely flexible in catering to the desires of all guests. The tour was very well organized & everything was explained clearly. Thank you!
Ocean Style 2 Days
Feedback of the trip departure on 8 August 2009
Craig Cantlie From Canada
We had high expectations for this tour after speaking to your office staff and we feel our expectations have been far exceeded. The tour was very well organized and run. The boats, island, bikes and restaurant were superb. Finally, the staff were excellent, especially Tuan. Tuan was energetic, knowledgeable, flexible and professional. I know that everyone on our tour appreciated having him. As our guide, he is a great representative for your company! Lastly, many tours pressure guests and ask for money on the trip. It was refreshing to not feel any pressure at all on your tour.
Charity Tulak
Our tour guide (Tuan) was kind, patient, happy and easy - going! He did a wonderful job of giving us information and making the tour smooth. We loved the vegetarian food, the kayaking and the bike tour. Excellent scenery, island, service and food!
Thanks for a great trip!
Ocean Style 3 Days
Feedback of the trip departure on 26 July 2009
Emily Smith
I had so much fun, the trip was truly special. We owe a lot of that to Thanh our tour guide. His knowledge and enthusiasm made the trip a most memorable one. The agencies professionalism was 5*. Many thanks to Thanh who went above and beyond for us - he is a first class tour guide and an asset to Ocean Tours.
Bethany Gladley
A very memorable 3 days, most enjoyable. Thanh, our tour guide was fantastic and has a very good knowledge of the area - He made the trip particularly special.
Cruise Away 3 Days
Feedback of the trip departure on 25 July 2009
Paul Memery
I really enjoyed my trip to Ha Long Bay. The food was excellent and the comfort on the boat was excellent. I had the best sleep on the boat in a long time. Our tour guide Tinh was outstanding. He was friendly, funny, excellent English and very helpful, informative. Tinh made our trip very memorable. Thanks Tinh!